Privacy policy

We collect personal data that you voluntarily provide to us. You voluntarily provide personal data when you register for the Services, express an interest in obtaining information about us or our products or Services, take part in activities related to the Services (for example by posting messages in our online forums or entering competitions, contests or giveaways) or otherwise contact us.

The personal data we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal data we collect may include the following: names; phone numbers; email addresses; usernames; nicknames; images; photographs; personal documents; and other similar personal data.

Payment data. We may collect data necessary to process your payment if you make purchases, e.g. in our online shop. The data collected include, for example, the number of your payment instrument (such as a credit card number) and the security code associated with your payment instrument. All payment data is stored by PayPal, Fio and Raiffeisen Bank. You can find links to their privacy notices here:

• PayPal: https://www.paypal.com/cz/webapps/mpp/ua/privacy-full
• Fio banka: https://www.fio.cz/spolecnost-fio/manualy-dokumenty-ceniky (other › legal notice)
• Raiffeisenbank: https://www.rb.cz/informacni-servis/ochrana-osobnich-udaju

Social media login data. We allow you to register with us using the details of your existing social media account, such as Facebook, Twitter or other social networks. If you choose to register in this way, we will collect data as described in the section “How do we handle your social media account?” of this Policy. All personal data you provide to us must be true, complete and accurate, and you should inform us of any changes to your personal data.

Some personal data – such as your IP address and/or the characteristics of your browser or device – is collected automatically when you visit our Website.

When you visit or use our Website, we automatically collect some of your personal data. This data may include information about your device, such as IP address, browser and its characteristics, operating system, language preferences, referring URLs, device name, country, device location, activity data and other technical data. This data is personal data because, in combination with other information, it may allow the data subject to be identified (even though it does not directly contain a name or contact details). We process it as personal data within the meaning of the GDPR. This personal data is primarily needed to ensure the security and operation of our Website and App, and for our internal analytics and reporting purposes. We also collect your personal data through cookies and similar technologies.

The data we collect includes:

• Log and usage data. Log and usage data is personal data relating to services, usage diagnostics and performance that our servers automatically collect when you access our Website or App. This data is recorded in log files. The personal data we collect depends on how you interact with us. Log data may include your IP address, information about your device, browser type and settings and information about your activity on our Website and in the App (such as date and time stamps associated with your use of the Website and App, searches and other actions you take), or information about your device (such as system activity, error reports and hardware settings).
• Device data. We collect data about your device, such as data about the computer, phone, tablet or other device you use to access the Website and App. Depending on the device you use, this data may include your IP address, device and application identification numbers, location, browser type, hardware model, internet service provider or mobile carrier.
• Location data. We collect data about the location of your device, which may be either precise or imprecise. How much data we collect depends on how you have set up the device you use to access the Website or App. For example, we may use GPS and other technologies to collect geolocation data. You must give us consent to collect data about the location of your device, and you may withdraw this consent at any time, either by refusing access to the information or by turning off your location services. Please note, however, that if you choose to opt out of providing your device’s location data, you will not be able to use certain aspects of our Services.

Data collected through our App:

This is data concerning your geographical location, your mobile device, push notifications and Facebook notifications when you use our App.

• Geolocation data. We may ask you for access or permission to track the location data of your mobile device, either continuously or only while you are using our App. This is used to successfully provide location-based services. If you wish to change our access or withdraw permission to track the location of your mobile device, you can do so in your device settings.
• Mobile device access. We may request access or permission to certain features of your mobile device, such as Bluetooth, calendar, camera, contacts, sensors, SMS messages, social media accounts, storage, microphone, reminders, GPS and other features. If you wish to change our access or permissions, you can do so in your device settings.
• Mobile device data. We automatically collect data about your device (such as mobile device ID, model and manufacturer), operating system, version and system configuration information, device and application identification numbers, browser type and version, hardware model, internet service provider or mobile carrier, and IP address. If you use our App, we may also collect data about the phone networks associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device, your mobile device’s unique ID and information about the features of our App you accessed.
• Push notifications. We may ask for your consent to send you push notifications regarding your account or certain features of the App. If you wish to opt out of receiving these notifications, you can do so in your device settings.
• Facebook notifications. By default we access basic information about your Facebook account, including your name, email, gender, birthday, current city, URL, profile picture and other information you choose to make public. We may also request other data related to your account, such as friends, check-ins and likes, and you can choose to grant or deny access to each individual permission. More information about Facebook permissions can be found on the Facebook Permissions Reference page.

This data is needed mainly to secure and maintain the operation of our App, to troubleshoot and for our internal analytics and reporting purposes.

• Performance of a contract (Art. 6(1)(b)) – to create and manage your account, fulfil orders and provide the Services you have requested.
• Legitimate interest (Art. 6(1)(f)) – for security, technical operation, internal analytics and improvement of the Services (after balancing our interests against your rights).
• Consent (Art. 6(1)(a)) – for marketing communications, sharing with business partners, profiling and any other purposes not necessary to provide the Service. You can withdraw your consent at any time.
• Legal obligation (Art. 6(1)(c)) – where required by law (e.g. accounting and tax regulations or regulations on game management).

We use personal data collected through our Website or App for the various business purposes described below. We process your personal data with your consent and/or in accordance with generally binding legal regulations. The specific grounds for processing are indicated for each of the purposes below.

We use personal data for the purpose of:

• Facilitating account creation and the login process. If you choose to link your App account with a third-party account (such as a Google or Facebook account), we may use the data provided by that third party to facilitate account creation or the login process. For more details, see the section “How do we handle your social media account?”
• Publishing personal data. We publish information that may contain certain personal data. We must obtain your consent before publishing such information. If you wish to update or delete your personal data, contact us at [email protected] and remember to include your name and contact details.
• Requesting feedback. We may use your data to obtain feedback on our Services and to contact you in connection with your use of our Services.
• Enabling communication between users. We may use your data to enable communication between individual users; to do so, we must obtain the consent of each such user.
• Managing user accounts. We may use your data to manage your user account and keep it in working order.
• Fulfilling and managing your orders. We may use your data to fulfil and manage your orders, payments, returns and exchanges made through our Services.
• Running prize competitions, marketing communications, business offers and news about the App. We may use your data to organise marketing competitions, but only if you decide to take part in such competitions yourself.
• Providing and facilitating the delivery of services to the user. We may use your data to provide you with the service you have requested.
• Responding to user enquiries / offering user support. We may also use your data to answer your questions and to resolve any potential problems you may have in connection with the use of the Services.

We may process or share the personal data we hold only on the following legal basis:

• Consent. We may process your personal data only if you have given us specific consent to its processing.
• Legitimate business interests. We may process your personal data only where it is necessary to achieve our legitimate business interests.
• Performance of a contract. Where we have entered into a contract with you, we may process your personal data to fulfil our obligations under the Contract.
• Legal obligations. We may disclose your personal data where required by law, in order to comply with applicable legal regulations and court or administrative decisions, for example in response to a court order or subpoena.
• Protecting our interests. We may disclose your personal data where we believe it is necessary to investigate, prevent or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in disputes in which we are involved.

We may need to process or share your personal data in the following situations:

• Mergers and acquisitions. We may share or transfer your data in connection with any merger, sale of company assets, financing or acquisition of all or part of our business by another third party.
• Affiliates. We may share your personal data with our parent company, subsidiaries and other affiliated entities in the group only for purposes necessary to provide and improve the Services and on the basis of legitimate interest or performance of a contract. For any other purposes (in particular marketing, profiling or transfer to third parties) we require your explicit consent. A list of current affiliated companies is available on request. All affiliated entities are contractually bound to comply with this Policy and the GDPR.
• Business partners. We share your personal data with business partners only on the basis of your explicit consent and solely for the purpose of providing specific offers of products, services or promotions that you were informed about when giving your consent, and further in the following case:
• Sharing with operators of their own instances of a system built on the HUNTERRA platform: Your personal data may be shared with business partners who operate their own instance of a system built on the HUNTERRA platform that is synchronised with the HUNTERRA system. Such sharing takes place only if you, as a user registered in one system (system A), join a hunting ground or event created in another system (system B) and these systems are synchronised with each other. Before joining such a hunting ground or event, you are always informed that it was created in another system. Only data necessary for the performance of the contract is synchronised (in particular data needed to manage hunting ground membership, participation in the event and related communication). No other data (in particular payment data, complete activity history or marketing preferences) is shared. You can withdraw your consent at any time. Without consent, we do not share data for these purposes.
• Other users. If you share your personal data (for example by posting comments, contributions or other content to the Services) or otherwise interact with other users of our Website or App, other users may also view your personal data. If you interact with other users of our Website or App and register through a social network (such as Facebook), your personal data will be published on that social network’s pages (to the following extent: your name, profile photo and descriptions of your activity). Likewise, other users of the social network will be able to view descriptions of your activity, communicate with you within our Services or view your profile.
• Offer wall. Our App may display an “offer wall”, i.e. offers placed on our Website or in our App by a third party. Such an offer is displayed in our App based on certain data, such as your location or demographic data. When you click on the “offer wall”, i.e. the third-party offer, you will be redirected to an external website and leave our App or Website. We share a unique identifier (e.g. user ID) with the “offer wall” provider only to the extent necessary to prevent fraud and on the basis of legitimate interest. This identifier is pseudonymised. For any further processing (e.g. targeting offers based on location or demographic data) we require your explicit consent. After you leave our App/Website, processing is governed by the third party’s terms. Please note that we do not control third-party websites and are therefore not responsible for their content. The fact that our App or Website contains a link to a third-party website does not mean that we endorse that website or its content. Accordingly, we give no warranties regarding third-party websites and are not liable for any loss or damage caused by their use. Please be aware that when you use any third-party website, your rights are governed by the privacy policy and terms and conditions of that website.

We may use cookies and similar tracking technologies to access or store personal data. The cookie notice contains information on how we use specific technologies and how you can refuse certain cookies.

The Website or App uses the Google Maps APIs, the use of which is governed by Google’s Terms of Service. You can find Google’s privacy policy here.

We use the Google Maps API to retrieve certain data when you make a specific place search request. This includes:

• name
• location
• phone number
• email
• nickname
• personal documents
• address

A full list of the purposes for which we process this data can be found in the earlier sections of this Policy entitled “How do we use your personal data?” and “Will your personal data be shared with anyone?”. The basis, however, is obtaining and storing your location on your device. You can withdraw your consent to obtaining and storing your location on your device at any time by contacting us using the contact details at the end of this Policy.

The Maps APIs we use store and access cookies and other information on your devices. If you are currently a person residing in the European Economic Area (EU countries, Iceland, Liechtenstein and Norway), please see our Cookie notice.

Our Website and App offer you the option to register and log in using a social media account (such as your Facebook or Twitter login details). If you choose to do so, we will receive your personal data from the social media provider. This data may vary depending on the social media provider, but will often include your name, email, friends list, profile picture and other data you choose to make public on that social media platform. If you log in with Facebook, we may also ask for access to other permissions related to your account, such as your friends, check-ins and likes, and you can choose to grant or deny access to each individual permission.

We will use the personal data we receive only for the purposes described in this Policy or otherwise made clear to you on our Website or App. Please note that we do not control and are not responsible for other uses of your personal data by the external social media provider. We recommend that you review the privacy policies of the social media providers concerned to understand how they collect, use and share your personal data and how you can change the privacy settings on their websites and apps.

The Website and App may contain third-party advertisements that are in no way connected with Hunterra and that may link to third-party websites, online services or mobile applications. We cannot guarantee the security and privacy of the personal data you provide to any third party. Any data collected by third parties is not covered by this Policy. We are not responsible for the content, practices or privacy and security policies of any third parties, including other websites, services or applications that may be linked to the Website and App.

We will keep your personal data only for as long as necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law (for example for tax, accounting or other legal requirements).

Once we no longer have a legal basis for further processing, we will either permanently delete the data or genuinely anonymise it (i.e. take such measures that the data subject can no longer be identified). We continue to treat pseudonymised data (e.g. data linked to a unique identifier) as personal data. If deletion or anonymisation is not technically possible (e.g. backup archives), we securely isolate the data from further processing until deletion or anonymisation becomes feasible.

We have implemented appropriate technical and organisational security measures designed to protect the security of all personal data we process. However, despite our measures and efforts to secure your information, no electronic transmission over the internet or data storage technology can be guaranteed to be completely secure at all times.

We therefore cannot guarantee that hackers, criminals or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal or modify your personal data. Although we do our best to protect your personal data, any transmission of it to and from our Website or App is at your own risk. To reduce the risk of misuse of your personal data, you should only access the Website or App in a secure environment.

We do not knowingly request or process personal data from persons under 18 years of age. By using the Website or App, you declare that you are over 18 or that you are the parent or legal guardian of a minor and consent to the minor’s use of the Website or App.

If we learn that personal data has been collected from a user under 18, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from persons under 18, please contact us at [email protected].

In some regions (such as the European Economic Area), you are guaranteed certain rights regarding the protection of your personal data under applicable law. These may include the right (i) to request access to and obtain a copy of your personal data, (ii) to request rectification or erasure of your personal data, (iii) to restrict the processing of your personal data and (iv) where applicable, to data portability. In certain circumstances you may also have the right to object to the processing of your personal data; to do so, use the contact details below (see point 15 of this Policy). Your objection will be assessed in accordance with applicable law.

Where the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. Please note, however, that withdrawing your consent does not affect the lawfulness of processing carried out before its withdrawal, nor does it affect processing of your personal data carried out on other legal grounds (see point 3 of this Policy), i.e. not based on consent.

You can withdraw your consent to the processing and sharing of data for marketing, promotional and profiling purposes at any time:

• in your account settings,
• by email to [email protected].

Withdrawal of consent does not affect the lawfulness of processing before its withdrawal.

If you are a resident of the European Economic Area and believe that we are processing your personal data unlawfully, you also have the right to lodge a complaint with your local data protection supervisory authority, whose contact details can be found at: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are a resident of Switzerland, the contact details of the data protection authority are available at: http://www.edoeb.admin.ch/edoeb/en/home.html.

If you have any questions or comments regarding the protection of your personal data, you can contact us by email at [email protected].

Account information:

If you wish, you can review or change the personal data in your account or cancel your account at any time as follows:

• Log in to your account, click “settings” and update your account.

Upon your request to cancel your account, we will deactivate or delete your account and remove your personal data from our active databases. However, we may retain some of your personal data in our files, but only on the basis of and in accordance with applicable law.

Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer not to have cookies, you can set your browser to remove or reject cookies. If you choose to remove or reject cookies, this may affect certain features or services of the Website or App. To opt out of interest-based advertising by advertisers on the Website or App, visit http://www.aboutads.info/choices/.

Opting out of email marketing: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the emails we send you. You can unsubscribe from these emails in the following ways:

• Log in to your account and update your preferences in your account settings
• Use the link in the email

Unsubscribing from email marketing will remove you from the marketing email list, but it does not prevent further communication with Hunterra, which is possible only in cases permitted by applicable law.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (hereinafter “DNT”) feature, which is used to prevent data about your browsing activities from being tracked and collected. At present, however, there is no uniform technology standard for recognising and implementing DNT signals. For this reason, we currently do not respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Policy.

This Policy may be updated; the updated version will be indicated by an updated “revised” date and will be effective as soon as it is published. If we make material changes to this Policy, we will notify you either by posting a notice of such changes or by sending you a notification directly. We encourage you to review this Policy regularly to stay informed about how we protect your personal data.

If you have any questions or comments about this Policy, you can email us at [email protected] or write to us by post at: HUNTERRA, s.r.o., Pražská 367, Lišany u Rakovníka, Czech Republic.

We cannot simply delete your account and data. This is prevented by obligations arising from the legislation on game management (or hunting) in individual countries. We therefore do not support an automated data deletion process. If you need your data to be deleted, please use this form. If you need additional information, contact us at [email protected].

Based on your request, we will check whether we can delete your account or permanently block it. Typical reasons why your account cannot be deleted include

• the fact that you have created a hunting ground that contains data (in particular harvest records or data of other users),
• the fact that you have created a hunting event in which other users took part,
• the fact that you have created data or events in hunting grounds or hunting events of other users.

If we cannot delete your account, it will be permanently blocked and we will keep your data to the extent and for the period required by law. We will keep you informed about the progress and status of your request.